Jolene Pickens

Jolene Pickens has spent more than 30 years developing leaders and reshaping how organizations work. She is a Gallup Certified CliftonStrengths Coach (over a decade), a former Chief Culture Officer, and a multi-unit retail leader who has run the kind of teams most consultants only advise. That operating background shapes everything she does: she knows what holds up on a Monday morning and what falls apart by Wednesday.

Through Now2Next Consulting, Jolene helps leadership teams navigate growth, culture shifts, and the friction that surfaces when roles and expectations stop matching reality. She treats CliftonStrengths as an operating system for a team, not a workshop artifact, giving people a shared vocabulary for communication, conflict, and accountability. Her proprietary Strategic Branding methodology turns stated values into specific behaviors leaders can see, coach, and measure. Clients include government agencies, healthcare systems, nonprofits, and professional services firms across Central Pennsylvania and the surrounding region.