Terms of Use | The Result Center

Terms of Use

The Result Center, LLC

Effective date: May 30, 2026 Last updated: May 30, 2026 Version: 1.0

A note on this document. These Terms of Use govern your use of our website at theresultcenter.com, our newsletter, and our podcast. They are written to be read. Our Privacy Policy explains how we handle data; our Privacy Commitments page explains the values behind it. Our two platforms — EPIE (the Executive Pattern Intelligence Engine) and CLAIR (our practitioner platform) — are governed by their own separate agreements, not by these Terms (see Section 3). Where these Terms conflict with a signed platform agreement, that platform agreement controls for that platform.

1. Agreement to these Terms

These Terms of Use (“Terms”) are a binding agreement between you and The Result Center, LLC (“TRC,” “we,” “us,” or “our”), a Pennsylvania limited liability company. By accessing or using theresultcenter.com (the “Site”), subscribing to our newsletter, or listening to or interacting with our podcast (together, the “Services”), you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Services.

Please read Section 14 carefully. It requires most disputes to be resolved through binding individual arbitration and contains a class-action waiver, which affect your legal rights.

2. Who we are and how to reach us

The Result Center, LLC P.O. Box 34, Marysville, PA 17053-9998 Email: legal@resultcenter.net

We acknowledge inquiries sent to legal@resultcenter.net in writing within three (3) business days.

3. What these Terms cover — and what they don’t

These Terms cover the Site, the newsletter, and the podcast — the public-facing materials through which people learn about TRC.

These Terms do not govern use of our platforms:

  • EPIE (the Executive Pattern Intelligence Engine), our subscriber-facing executive-intelligence platform, is governed by the EPIE subscriber terms presented at sign-up (with accounts and billing handled through Mighty Networks under its terms).
  • CLAIR, our practitioner-facing platform, is governed by the Master Practitioner Agreement and its exhibits (including the AI Governance Policy, Data Handling Addendum, Approved Tools List, and Content Claims Response Addendum).

If you access EPIE or CLAIR, the applicable platform agreement governs your use of that platform and controls over these Terms to the extent of any conflict for that platform.

4. Eligibility

The Services are intended for businesses and professionals. By using the Services, you represent that you are at least 18 years old and able to form a binding contract. The Services are not directed to children, and we do not knowingly collect information from anyone under 16 (see the Privacy Policy).

5. Changes to the Services and to these Terms

We may modify, suspend, or discontinue any part of the Services at any time. We may also update these Terms from time to time; when we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect means you accept the revised Terms. If you do not agree to a change, stop using the Services.

6. Acceptable use

You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • use the Services in violation of any applicable law or regulation;
  • copy, reproduce, republish, scrape, harvest, frame, or redistribute Site content except as expressly permitted in Section 7;
  • use automated means (bots, scrapers, crawlers) to access or collect data from the Services without our prior written permission, or to train any machine-learning or AI model on our content without our permission;
  • interfere with, disrupt, or attempt to gain unauthorized access to the Services, our systems, or other users’ accounts;
  • introduce malware or any harmful code, or probe, scan, or test the vulnerability of the Services;
  • impersonate any person or entity or misrepresent your affiliation;
  • use the Services to send spam or unsolicited communications; or
  • use the Services in any way that could damage, disable, or impair them or interfere with anyone else’s use.

We may investigate and take appropriate action, including restricting or terminating access, for any violation.

7. Intellectual property and your limited license

Our content. The Services and their contents — including the AI for the C Suite® podcast, the Friday newsletter, articles, text, graphics, logos, audio, and the selection and arrangement of all of it (the “Content”) — are owned by TRC or our licensors and are protected by copyright, trademark, and other laws.

Your license to use the Site. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and view the Content for your own informational and internal business purposes. You may share links to our Content, and you may use brief quotations with attribution as permitted by fair use. All other rights are reserved.

Trademarks. “The Result Center,” “EPIE,” “CLAIR,” “AI for the C Suite ®,” and our logos are trademarks of TRC. You may not use them without our prior written permission, except to refer accurately to TRC or the Services.

Feedback. If you send us ideas, suggestions, or feedback about the Services, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.

8. Submissions you make

If you submit information to us through the Site (for example, a contact form, an inquiry, or a newsletter reply), you represent that you have the right to provide it and that it does not violate any law or third-party right. You grant us a non-exclusive, royalty-free license to use that submission for the purpose of responding to you and operating the Services. Do not submit confidential or sensitive information through the public Site; for confidential matters, contact us directly and we will arrange an appropriate channel. How we handle personal information is described in our Privacy Policy.

9. Newsletter and electronic communications

If you subscribe to our newsletter, you consent to receive periodic emails from us. You can unsubscribe at any time using the link in any newsletter or by emailing legal@resultcenter.net. We may still send you non-promotional messages related to your use of the Services where permitted by law.

10. Informational content — not professional advice, and how we use AI

The Content is provided for general informational purposes only. It is not legal, financial, tax, investment, accounting, or other professional advice, and it is not a substitute for advice from a qualified professional who knows your specific situation. Your use of the Content does not create any attorney–client, fiduciary, advisory, or other professional relationship between you and TRC.

We sometimes use artificial intelligence to help create or assist with Content. AI-assisted content can contain errors or omissions. You are responsible for independently verifying any information before relying on it, and you use the Content at your own risk.

Any outputs you obtain from EPIE or CLAIR are governed by those platforms’ own agreements and disclaimers, not by these Terms.

The Services may link to or rely on third-party websites and services (for example, Mighty Networks, podcast platforms, and analytics or advertising providers described in our Privacy Policy). We do not control and are not responsible for third-party sites or services, and your use of them is governed by their own terms and policies.

12. Disclaimers

THE SERVICES AND THE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE CONTENT IS ACCURATE, COMPLETE, OR CURRENT. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, TRC AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SERVICES OR THE CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US, IF ANY, FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

14. Dispute resolution — informal resolution, binding arbitration, and class-action waiver

Please read this section carefully. It affects your legal rights.

14.1 Informal resolution first. Before starting an arbitration, you agree to try to resolve the dispute informally by emailing legal@resultcenter.net with a description of the dispute and the relief you seek. We will do the same for any dispute we raise with you. If the dispute is not resolved within sixty (60) days, either party may begin arbitration.

14.2 Binding arbitration. Except for the matters carved out in Section 14.5, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by final and binding individual arbitration, and not in court, except that either party may bring an individual claim in small-claims court if it qualifies. This agreement to arbitrate is governed by the Federal Arbitration Act.

14.3 Administration and rules. The arbitration will be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules (and, where they apply, its Consumer Arbitration Rules) in effect at the time the arbitration is commenced. The AAA’s rules are available at adr.org. The arbitration may proceed through written submissions, by telephone or video, or in person in Pennsylvania, as the rules allow. The arbitrator’s decision may be entered as a judgment in any court of competent jurisdiction.

14.4 Class-action waiver. Disputes will be arbitrated only on an individual basis. You and TRC each waive any right to bring or participate in a class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one person’s claims or preside over any form of representative or class proceeding. If this class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will be severed and proceed in court.

14.5 Carve-outs. Nothing in this Section prevents either party from seeking injunctive or other equitable relief in court to protect intellectual-property rights or to address unauthorized access or misuse of the Services.

14.6 Your right to opt out. You may opt out of this arbitration agreement (Sections 14.2–14.4) by emailing legal@resultcenter.net within thirty (30) days of first accepting these Terms, stating your name and that you opt out of arbitration. Opting out will not affect any other part of these Terms.

15. Governing law and venue

These Terms and any dispute arising from them are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-laws rules. Subject to Section 14 (arbitration), any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in Pennsylvania, and you consent to the personal jurisdiction of those courts.

16. Indemnification

You agree to indemnify and hold harmless TRC and its members, managers, officers, employees, and agents from any claims, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or relating to your misuse of the Services, your violation of these Terms, or your violation of any law or third-party right.

17. Intellectual-property and content complaints

TRC respects intellectual-property and other rights, and maintains a documented process for handling allegations that published content is defamatory, infringes intellectual property, or violates privacy or publicity rights. Send any such allegation to legal@resultcenter.net, with enough detail to identify the content and the basis of the claim. We acknowledge within three (3) business days and follow our Content Claims Response process. (For CLAIR practitioners and EPIE subscribers, the Content Claims Response Addendum and applicable platform agreement also apply.)

18. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including violation of these Terms. Sections that by their nature should survive termination — including Sections 7, 8, 10, 12, 13, 14, 15, 16, and 17 — survive.

19. General

Entire agreement. These Terms, together with the Privacy Policy and any platform agreement applicable to you, are the entire agreement between you and TRC regarding the Services and supersede any prior agreements on that subject.

Severability. If any provision is held unenforceable, the rest remains in effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

Headings. Section headings are for convenience only and do not affect interpretation.

20. Contact

Questions about these Terms:

The Result Center, LLC P.O. Box 34, Marysville, PA 17053-9998 Email: legal@resultcenter.net

The Result Center, LLC · P.O. Box 34, Marysville, PA 17053-9998 · legal@resultcenter.net